If your speaker is behaving unexpectedly or you are having difficulty pairing, we recommend you do a factory reset.
Follow these instructions to factory reset your speaker:
1. Go into the wireless connection settings and “forget” S2/S3 on all connected devices. S2/S3 will no longer be synced.
2. Hold the play button on your S2/S3 to turn the speaker on.
3. Hold the play button for 5 seconds, the LED light will blink white 3 times.
4. S2/S3 is now reset. Turn it on to pair your device by following the “How to pair S2/S3 with a device” step.