Julie
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Latest activity by Julie-
Julie created an article,
Issue Not Listed? Contact Our Support Team
If your issue isn’t covered by our troubleshooting guides, our support team is here to help. Submit a Request: Visit our Support Contact Form and provide details about your issue. Provide Necess...
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Julie created an article,
Troubleshooting - Performing A Factory Reset
A factory reset can often resolve persistent issues. Here’s how to reset your device: Reset Instructions by Model: Refer to your specific model’s Product Guide for detailed instructions on perfo...
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Julie created an article,
Troubleshooting - Common Issues – Sound Quality
Experiencing sound issues? Here are some steps to improve audio quality: Check Bluetooth Connection: Ensure your Sudio product is within range and there are no obstacles. Adjust Volume Settings:...
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Julie created an article,
Troubleshooting - Common Issues – Battery Life
If your battery drains quickly or won’t charge fully, try these solutions: Fully Charge: Ensure you use the original charging cable and let your device charge fully before use. Inspect Charging ...
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Julie created an article,
Troubleshooting - Common Issues – Pairing
If you’re experiencing difficulty pairing your Sudio device, follow these steps: Enable Bluetooth: Ensure Bluetooth is active on your device. Forget and Re-pair: In your device’s Bluetooth setti...
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Julie created an article,
E3 - User guide - Care and cleaning
Sudio E3 features silicone ear tips with a built-in mesh net, protecting the earbuds from dirt, grime (and the notorious earwax), all while sitting comfortably in your ears. These ear tips can be r...
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Julie created an article,
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Julie created an article,
E3 - FAQ - Can I use one earbud at a time?
Yes, you can use one E3 earbud on its own for both playback and calls. Both earbuds have the same components (speakers and microphones), which means that you can use either the left or right earbu...
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Julie created an article,
E3 - User guide - Getting the perfect fit
Sudio E3 has gone through extensive research and testing to result in an ergonomic design that provides all-day comfort and is ideal for long listening sessions. To fit the earbud inside your ear,...
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Julie created an article,
E3 - User guide - Battery levels and management
E3 has three built-in batteries; one inside the charging case and one in each earbud. The battery inside the case is used to charge the earbuds, while the included Type-C USB-cable is used to cha...